Returns & Exchanges
At Voo Store, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all unworn and original-condition items. Please ensure all tags remain attached and the original packaging is included to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and authenticity cards are included inside the box.
Ship the Package
Attach the provided prepaid shipping label to the outside of your package and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing